General Terms

Terms and Conditions (updated 10/23/23)

General Terms & Conditions
1. Estimate and Pricing: 
This estimate is an approximation based on current market conditions and is not guaranteed. The final cost may be subject to change due to unforeseen circumstances. The estimate is based on information provided by the client regarding project requirements. Actual cost may change once all project elements are finalized or negotiated. Prices may fluctuate up to 10% without notification due to inflation, price changes, and available materials. Prior to any changes in cost outside of that, the client will be notified. Estimate valid for 30 days.

2. Services:
Upon acceptance by you, American Coastal will perform the services described in the estimate. Any additional services outside the expressed written scope of work, requested by you and not covered by the estimate will incur additional charges to include a non-refundable $200 change order request fee due at the time of request to provide the written update estimate cost. 50% of the additional charges will also be due prior to continuing construction with the remaining balance of additional charges due at the completion of the project.

3. Schedule: 
The services will be attempted to be completed in accordance with the schedule in the estimate with the understanding there are often delays in construction. These delays will be communicated to the client in writing either via text message or email. If communicated via phone a written summary will be sent after. 
Upon receiving the estimate the client has no more than 14 days to approve or request changes to the scope of work. After the scope and budget have been agreed upon the client will sign (digitally or wet signature) the contract prior to the project being scheduled. The client will then be notified as to the scheduled start of the project.

5. Changes After Signed Contract:
Changes in the specifications, quantities, schedule, or other aspects of the services that are requested or approved by you do not become binding upon American Coastal unless accepted by American Coastal in writing. Any such changes may result in additional or increased charges even if the change is a reduction in services or materials and you agree to pay such increased charges. Any changes after construction begins will result in a $200 fee plus costs for each change which may include cancellation fees or non-refundable deposits. 
Change order requests will be submitted in writing via text or email. The project will immediately be paused until the change order request has either been approved and signed by both parties or the change order request has been rescinded. The length of delay to the project will affect the final completion date and may increase by more time than the length of the delay due to rescheduling and other unforeseen circumstances. 

6. Payment:
Unless explicitly agreed prior to commencement of work, payment will be due in full upon completion of the work or services provided. Where a quotation has been provided, the full amount, less any payments already made, is payable. Where a quotation has not been provided, The Company's agent will advise the customer of the amount due and will post a detailed line item invoice with payment due within 72 hours of receipt.
All prices include sales tax at the appropriate rate. 
Acceptable methods of payment are:
Credit (for which a 3% surcharge applies) 
Check
Bank Transfer
ACH
Zelle
Cash
Any other payment methods may incur additional charges

7. Ownership of Materials:
    All materials and goods supplied by American Coastal shall remain the property of American Coastal until full payment as described above has been received by American Coastal.

7. Taxes:
 The client will be responsible for payment of all applicable federal, state, and local taxes and assessments (including sales, use, and similar taxes) levied on the transaction contemplated by the estimate. No tax exemption will be recognized unless a valid exemption certificate is provided in writing prior to the signed contract (Tax included in estimate pricing). Adding tax-exempt status after a signed contract may result in a change order fee.

8. Late Charges: 
Interest. Any invoices not paid by the client on or before the due date will bear interest after the due date until the invoice is paid at the lesser of twelve (12%) percent per annum or the highest lawful rate.
Interest may be charged until funds have cleared American Coastal accounts.

10. Payment Schedule: 
Estimate $0-499: Payment will be due immediately upon completion of the work. 
Estimate $500-1999: $500 or 25% whichever is less is due upon acceptance of estimate and required to schedule services. 25% is due upon delivery of materials and required to begin services.
Estimate greater than $1999: 25% is due upon acceptance of estimate and required to schedule services. 25% is due upon delivery of materials and required to begin services 25% is due upon completion of Phase 2 of the project (examples: interior project adding or removing drywall: drywall hung; accent wall or trim project: trim hung and filled prior to painting). 25% is due immediately upon completion of the job. 
A specific payment schedule may be requested by the client. Otherwise, payment schedule is assumed as described previously.

Warranty Policy:
A one-year workmanship warranty for all services will be provided except for areas that are otherwise mentioned below. Our warranty does not cover any appliance (appliance warranties should be covered by the manufacturer if there are any). When appliance failures occur, the client(s) need to work with the vendor to replace/exchange the unit. The warranty does not cover any material or supplies covered by a manufacturer warranty. It is the responsibility of the client to complete these claims with the manufacturer. An attempt will be made to provide the client with contact instructions for the manufacturer. Any materials provided or paid for directly by the client will not be covered under the warranty nor will any labor associated with these materials. Any damage related to intentional damage caused by anyone, an act of nature, war/terror, earthquake, or flood-related damages. When re-installation is required, the client(s) may need to pay for replacement labor. Client(s) are responsible for the warranty and usability of all the materials (e.g. cabinet, refrigerator, etc) that are purchased and/or provided themselves or by 3rd party. Warranty is not transferable during property ownership change. The warranty does not cover rental tenants including but not limited to AirBnB, VRBO, or similar. Warranty disputes may be resolved via arbitration or mediation if necessary with the client paying fees or costs associated with such. The claim process will be expedited but may take as long as 1 calendar year. Approved warranty work will be scheduled within 2 calendar months from the expressed written agreement.